After logging in to your email, please click on the "Compose" button on the left side of the page.

• 1) Fill in the recipients, such as "send to: abc@xxx.cn"; if there are multiple recipients, use , to separate multiple email addresses; or single Click the "To" button to add recipients directly from your personal address book or your organizations address book.
• 2) Fill in the subject;
• 3) If you need to copy, click CC, fill in the CC;
• 4) If you need to attach Add a file to the file or image;
•    a) Click Add Attachment below the subject field;
•    b) Browse the file and click on the name of the file you want to add;
•    c) Click "Open";
• If you want to delete the added attachment, click the "Delete" button next to the attachment. To add multiple attachments, repeat above Operation.
• 5) Fill in the text and "send".

• 1) Human error. For example, the recipient address is incorrect. It can be checked by replacing the recipient.
• 2) The client software configuration is incorrect. Please check the server address, user, password check in the settings;
• 3) Network failure or firewall. You can troubleshoot by pinging the external site machine on the mail server;
• 4) The other partys mail system is faulty. It can be checked through port 25 of the mail server Telent external site mail server;
• 5) Other reasons. If there is no problem with the above checks, please contact the administrator.

You can click the screenshot button in the "Multimedia" editing on the writing page to capture the picture you need from full screen, area and window.

Note: You can do this through IE browser, which is currently not supported by Firefox/Chrome/Safari browser.

In fact, sending an email with an attachment is like sending a package. excluding for the object in the package, the package is also included in the total weight of the package. The so-called attachment restriction is to limit the total size of the three items of attachment and mail content and the transmission code added by the system (to ensure secure transmission, so the content must be encoded). The attachment is like the packaged item, the message content and the transmission code are the package. package of. That is to say, it can only be sent if the total size does not exceed the limit. So, if you send an attachment of the same size as the attachment, there are two possibilities:

• 1) In most cases, it wont be sent out, because the actual size of the attachment is exactly the same as the size of the attachment.
• 2) In a few cases, it can be sent out because the actual size of the attachment is not as large as the properties of the attachment.

The time the mail arrives depends on the size of the mail, the speed of the network, and the busyness of the server. Under normal circumstances, you can reach the destination mailbox within 10 minutes.

You can click the user Recent activity "Sent records" in the Webmail interface to view it. If the recipient is not a user on the site, you can only check if the mail is delivered to the other partys mailbox; if the recipient is a user on the site, you can also check if the mail is read by the other party.

If the other party passes I still cannot receive the mail for a long time, please try to send it again, or contact the customer service center.

The recipients email address can be distributed in the "send", "cc" and "bcc" addresses. The maximum number of emails that can be sent at the same time. Please consult the email administrators specific settings. If the maximum number of transmissions is exceeded, please bulk send.

At present, the Coremail mail system does not support sending emails to email addresses with "/" and Chinese characters in the email username. If you send a mail to these emails, the system will return a bounce mail.

Yes, as long as the other partys email is working properly and your email address is not on his rejection list, you can connect normally with his email address.

It is recommended that users write in Simplified Chinese GB2312/GBK/Big5/UTF8 encoding; if the browser uses other encoding methods, it may cause garbled mail.

Other methods:

• 1) Save the content of the mail as a Word or text file and compress it with a compression tool such as Winzip and send it as an attachment;
• 2) Save the content of the mail as a picture with tools like Photoshop and send it as an attachment.

Yes, click the "Save Draft" button on the compose page, the email will be stored in the "Draft" folder. When you need to send it later, you can open the email in the "Draft" folder, and then send it after editing.

Yes, if you want to send multiple attachments, just click "Attach files" multiple times. Please note that the total capacity of the attached attachments must not exceed the total capacity of the system to issue attachments. Otherwise, the transmission will be unsuccessful. For details, please refer to the above question "Can I send a mail of the same size as the attachment limit?". (The actual size suggests different system settings)

Click on "Signature" in the writing page, select the signature reminder you want to use, and the selected signature will be displayed immediately below the body of the email.

If you havent added a signature file yet, you can set your own signature file by going to the "Signature File" function in the mailbox settings.

The "Multimedia" format is a web page format edited in Hypertext Language (Html). For example, you can modify the font color, insert a picture, etc. The system provides two HTML editing methods to edit and send mail.

• 1) On the Write Edit page, click on the text box to switch to the "Multimedia" button, you can write the mail as a word.
• 2) If you are familiar with the HTML language code, you can select the "Edit Source" box of the toolbar in the "Multimedia" editing state, and write it in code form; when editing, click the "Preview" button on the toolbar. , you can preview the mail page you are editing.

If you select "Read Receipt", the receipt will be sent automatically when the recipient opens your email. In this way, you can more officially Are you sure you want whether the other party has received the email and know that the other party is When to read the email.

If you select "Emergency" in the "Settings" page of the composing page, the mail cannot be sent to the other partys mailbox faster than the normal mail, but when the recipient receives your mail, the mail There will be a mark in front of you, and the other party will know that you are eager to get his/her reply.

Select "Save to Sent" before sending the mail, and the mail you sent will be saved in the "Sent" folder. This item will be selected by default the next time you send a mail.

After entering the recipients email address and the body of the email, enter the specified delivery year, month, day, and time in the "Timed Sending" section at the bottom of the email, and then click the "Timed Sending" button. The email will be Send to the other party at the time you specify.

• 1) Click on "Drafts" and you will find that you have a regular email;
  
• 2) Click to enter the mail editing page, and then click the "Send" button on the menu to select "Timed Send" to re-edit the time of the scheduled transmission;
• 3) If you want to cancel the transmission, you can directly click the "Save Draft" button on this menu, the email will cancel the scheduled sending request and save it as a draft. Or you can send and delete mails directly.

You can check if the recipient address is filled in correctly, or you can check if the mailbox capacity is saturated, because our mailbox can send large-capacity attachments, but when the size of the email exceeds the size that the other mailbox can accommodate Will cause the system to bounce back. Alternatively, you can check out the help of "bounce" to see more solutions. Once you have excluded these possibilities, you can contacts our email administrator to provide specific bounce information. We have the relevant technical staff to analyze the reason and provide solutions after receiving your inquiry email.

If the other partys mailbox is set to auto-forward or transfer the mail through other mailboxes using POP, and the copy is not kept on the original mailbox, it is very likely that this situation will occur. You can consult the other party. Is there any kind of setting in the mailbox, I suggest that the other party can modify this type of settings appropriately. If you receive a system bounce after sending a mail, you can contacts our email administrator to provide specific bounce information. We have relevant technical staff to analyze the reason and provide solutions after receiving your inquiry email.

In Windows 2000/XP, if you press the Esc key twice while writing a mail, the contents of the mail will be cleared and cannot be recovered. This is the reason for the Windows system, please try not to press the Esc key.

Yes. You can do the following to complete the reply with the attachment:

• 1) When replying to an email with an attachment, you can click the "Reply" drop-down box at the top of the read mail page and select "Tie Attachment reply". To reply to everyone, please click "Reply All" and select "Reply with attachment".
• 2) To reply to a conversation with an attachment, open the conversation email you want to reply to. Click "Mail Actions" on the right side of the top of the mail and select "Reply with attachments". To reply all, please select "Full Reply with Attachment".

Click the drop-down arrow next to "Add Attachments" to open the attachment add-on area, as long as you drag and drop the attachments you want to add to this area to add attachments. In addition, you can also automatically open the attachment add-on area by dragging the attachment directly into the write window. The browsers supported by the attachment drag and drop function are IE9, Chrome, Firefox.